Open communication is the key to resolving disagreements. You should not hesitate to tell the Principal if you are unhappy or concerned about something. The teacher or Principal or another member of the schools leadership will organize a mutually convenient time to hear your concern.
Talk to your child's teacher or Principal and let them know exactly what is concerning you, and how you think it could be resolved. The teacher or Principal or delegated person will work with you to resolve the concern and investigate the complaint to find a resolution.
If you feel your concern or complaint has not been resolved to your satisfaction or you have a complaint about the Principal that has not been resolved with the Principal, then The Principal Education Officer, Student Services (PEOSS) is a contact available at your local regional office. Western Suburbs State Special School is part of Brisbane Metropolitan Regional Office, based at Mt Gravatt.
Those staff can give you advice about relevant legislation and policy, your rights, and the options available to you and your child. You can contact the PEOSS if you are dissatisfied with the outcome reached through talking to the school.
Making a complaint external to resolving at the school level
If you want to make a formal complaint, the DET website has a detailed guide, including advice for resolving problems, advice about making complaints, and an explanation of your rights. Ask the school office for a copy of the State Schools: Making a Complaint Fact Sheet, which can also be found in Documents on our Website.
For more information about complaints, read the State Schools: Making a Complaint.